Contact Us/FAQ

The benefits of being a NeuroStreet customer are…

• NeuroStreet is the collective sum of 50 + years of trading experience.
• NeuroStreet teaches the industry’s top trading methodology and techniques. 
• NeuroStreet utilizes top trading systems and tools built by industry leading developers. 
• NeuroStreet provides access to profitable and funded professional prop trading instructors.
• NeuroStreet is recognized as an industry leader in prop firm trading education. 

• Our live market education classes and trade room are designed for educational purposes only.
• The instructors/moderators will demonstrate concepts of how the markets work, how to use NeuroStreet indicators as well as add their own personal experience to showing educational market concepts.
• All trades mentioned or taken during the classes by the instructor will be in simulation ONLY and are done to help traders apply the use of the different indicators. By no means will there be any signal services, trading advice, or any form of trading advisory services. EDUCATION ONLY ON USE OF THE SOFTWARE AND CONCEPTS.
• Classes run Monday to Thursday 4 days per week from 9:00 am to 11:30 am EST.
• Classes are canceled on Federal USA holidays.

Your success ultimately depends on your own drive and work ethic when learning strategies and building your confidence!

Traders around the world have succeeded in using our education, strategies, and software to make money. Regardless of your current situation or your level of experience, we provide the tools to help make your trading and income goals a reality.

All we ask is that you treat trading seriously and approach it as a business, not a hobby. It’s been our experience that those who accept this and focus on skill development and practice are the ones most likely to reap the rewards the financial markets can offer.

Our software is universal over all markets, time-frames and trading styles. It can be applied towards (day trading, swing trading & position trading) all asset classes (stocks, futures, forex, options & crypto).

All Software used at NeuroStreet is on NinjaTrader Platform. 

Note: NinjaTrader® is a registered trademark of NinjaTrader Group, LLC. No NinjaTrader company has any affiliation with the owner, developer, or provider of the products or services described herein, or any interest, ownership or otherwise, in any such product or service, or endorses, recommends or approves any such product or service.

As per the required CFTC Risk Disclosure statement  guidelines, we cannot provide https://neurostreet.com/disclaimer/guarantees regarding future performance.  Please read carefully the risk disclaimer posted on our website.

What makes NeuroStreet such a strong component to helping with this, is that we have spent years building software solutions to make this an easy and comfortable experience in as little time as possible. Our online training and live trading rooms are geared towards making the trading process simple to use and easy to understand. We don’t crowd your screens with numerous indicators that aren’t necessary and we teach strategies in a step-by-step process so you can gradually advance with a firm understanding. Most importantly, we spend countless hours performing live market education and analysis so you have the guidance that’s expected to learn how to apply your skills using our tools and software.

You sure can! One of the best advantages to trading global markets is that they are open almost 24/hours a day. There are several market sessions that can be approached either during the day or during the overnight sessions.

Depending on your current availability to trade as well as the allotted time you have, each trader can create an individual trade plan that is specific to their individual needs and risk assessment.

Our goal is to make sure you can effectively find your path to consistency. We encourage skill development through practice and one of the best advantages is that we can record live data using the trading platforms & their market replay capabilities. This allows traders who have full-time/part-time jobs the option to trade in simulation as though it was a live environment.

There are many different ways to trade and not all of them provide results we as traders are seeking. We can’t guarantee that you will follow our resources, but we will show you what is working for current students and other successful traders that have been where you are now.

Ultimately the end goal is to get you confidently trading with belief in your abilities and trust in your strategy. Your improvement will be a direct result of your daily routine, your trade plan and practice.

As professional traders, our primary focus is to approach this a successful business in risk management. We ALWAYS use stop losses! Trading without stop-losses is a form of gambling and we don’t approach the markets this way….EVER!

Combining the use of stop losses, risk management, and money management, you can gain the confidence to have a sound trading plan. This, in turn, gives you the ability to call yourself a risk manager as opposed to a trader…A much more suitable job title IN OUR HUMBLE OPINION.

YES, we encourage you to contact us first either by phone or email.  We would rather you make an informed decision prior to purchasing our software or education. This eliminates any uncertainties before you begin using our products or services.

https://nstradingacademy.com/contact-us/

The amount of money you require actually depends on your trading objectives. Most importantly you should only use money that is allocated for trading. Don’t use the money you cannot afford to lose. Having more money to start with can be advantageous however there are markets and strategies that can be implemented even with a small account.

The great thing about NeuroStreet is our partnership with funding companies. If you do not have the capital to trade we will teach you how to get funded and trade someone eles capital.

Important – Please Read Carefully Prior To Purchasing!

NeuroStreet strives to provide excellence and quality when delivering proprietary software and resources to its users.  We strongly encourage all visitors to our site to fully engage in all disclaimers, terms of use, return policy, and privacy policies.

Due to the nature of our services and the proprietary tools provided to traders upon purchasing, ALL SALES ARE FINAL & NO REFUNDS WILL BE ISSUED FOR ANY REASON. View Return Policy Here!

We understand that trading education and resources can be expensive, however, it is the sole responsibility of the user/subscriber to be fully aware of these guidelines prior to purchasing our services or products.

In the event, you have any questions regarding these guidelines prior to purchasing our products or services we encourage you to contact us so we can help address any concerns moving forward with your purchase.

You have full control to view, and cancel your subscription at any time!

Simply log into your member’s area and visit MANAGE MY SUBSCRIPTION and enter your billing portal. Then click CANCEL.

https://learn.nstradingacademy.com/member-login/ 

Make sure to cancel BEFORE the Next Charge Date or your payment will be processed.

Once processed, as per our Return Policy, there are no refunds.

Even in Cancelled status, you will have access to your subscription until the day before the Next Charge date.

Have more questions email us. support@nstradingacademy.com

Simply log into your member’s area and visit MANAGE MY SUBSCRIPTION and enter your billing portal.

Then on the right side, halfway down the page click on > UPDATE PAYMENT METHOD.

https://learn.nstradingacademy.com/member-login/ 

Have more questions email us. support@nstradingacademy.com

Simply log into your member’s area and visit MANAGE MY SUBSCRIPTION and enter your billing portal.

Then on the top right side click MY ACCOUNT. (This is located under your name on the top right corner)

https://learn.nstradingacademy.com/member-login/ 

Have more questions email us. support@nstradingacademy.com

Yes of course!

Annual plans we will notify you 15 days, 10 days, and 5 days before repayment is due.

Please log in to your member’s area and visit MANAGE MY SUBSCRIPTION and enter the billing portal.

https://learn.nstradingacademy.com/member-login/

To make changes to your subscription or cancel please do so before you are charged the renewal.

Once processed, as per our Return Policy, there are no refunds.

Have more questions email us. support@nstradingacademy.com

YES! All indicators used at NeuroStreet are provided by https://architectsai.com/ Please visit there site for your Software needs.

• Windows 10
• 3.6 gigahertz (Intel Core i5 9th generation, or Intel Core i7 7th generation), 4-cores, 8-threads
• 16GB RAM, 6MB SmartCache
• Microsoft .NET Framework 4.5 (pre-installed on most PC’s and can be downloaded here:
• Microsoft .NET Framework)
• DirectX10 compatible graphics card highly recommended

Our indicators and algos require the simplest of datafeeds (know as historical tick data with transaction volume.)

We do not need the more complex historical bid/ask data.  If you can open a 10-tick chart on your datafeed, and it populates historical bars successfully, then you most probably have sufficient data for our orderflow and volume profile products.